This is good information and relates directly to my dissertation interest! Check out the short 3:22 video. Please provide your comments and advice. http://corp.kaltura.com/customers/coldwell-banker-case-study?mkt_tok=3RkMMJWWfF9wsRokvqrJZKXonjHpfsXw4%2B0lW7Hr08Yy0EZ5VunJEUWy3IIJWoEnZ9mMBAQZC81qwQBMD%2FKU